Hasin, Thank you for your question. If Revelation 14: 10-11 were the only verses we had in scripture on the fate of the lost, I would still see a conflict in its words with what the remainder of the Bible, which describes our Creator’s character of love, mercy, justice, and fairness. When we think it through, those who maintain that God burns people in a place called hell for eternity want us to believe that a loving, merciful Creator exchanges a 30-year-old who denied Christ and lived a selfish Christless life for his short life, for trillions of years of punishment in stinging hot flames without any mercy at all. They want us to believe that God’s wrath is so great that it can never be quenched. His anger will never be satisfied. So, what is John describing in the book of Revelation that we may be missing? He is describing the end of those who choose to worship the beast over Himself. First, let’s look at this verse and see what is literal and what is symbolic.

“…he himself shall also drink of the wine of the wrath of God, which is poured out full strength into the cup of His indignation. He shall be tormented with fire and brimstone in the presence of the holy angels and in the presence of the Lamb. 11 And the smoke of their torment ascends forever and ever; and they have no rest day or night, who worship the beast and his image, and whoever receives the mark of his name.”

If we take this literally, we see people burning in flames right in front of Jesus and the lamb forever…every day…without end…So how can that be heaven for them and us who “follow the lamb wheresoever he goes?” (verse 4). Logically, and knowing what we know about Jesus, we suspect we may be missing the symbolism of a one-time fire of everlasting “destruction.” Notice that those who worship the beast and its image continue to do so in the flames. So something doesn’t add up with the nature of heaven and eternity with Jesus. Also, notice that wine, cup, etc are definitely symbolic.

The problem with the Western mind is the understanding of the word “forever.” We use it one way i.e. “without end.” The same with the word “everlasting.” We look at as it without end. But the Greek word aiōn, translated into English forever, can mean until its purpose is completed. Here is an example to consider.

The Bible uses Sodom and Gomorrah as an example of suffering the “vengeance of eternal fire” Jude 1:7 Yet the flames have gone out, “turning the cities of Sodom and Gomorrah into ashes, condemned them to destruction, making them an example to those who afterward would live ungodly;” 2 Peter 2: 6 So very clearly, we see that there is an example of the fate of the lost. Their fire will have eternal effects…not eternal duration. They will be turned to ashes. Malachi and other passages confirm that the fate of the lost is being burned to ashes and there is nothing left of them…no root or branch.
“For behold, the day is coming,
Burning like an oven,
And all the proud, yes, all who do wickedly will be stubble.
And the day which is coming shall burn them up,”
Says the Lord of hosts,
“That will leave them neither root nor branch. Malachi 4:1
Sorry for the long answer. Please read part 3 of this series which explains some of the difficult verses…https://www.answersfromscriptureonline.com/2019/02/01/the-fate-of-the-lost-part-3-difficult-verses/